How to Fix Motorola wifi Disconnecting Frequently (2025 Guide)

Introduction

Having your Motorola phone frequently disconnect from Wi-Fi can be one of the most annoying issues — especially when you’re streaming, gaming, or downloading large files. Users of popular models like Moto G, Moto E, Moto Edge, and Moto One often report that their phone connects normally at first but then suddenly drops the Wi-Fi connection for no reason.

The good news? You don’t need to be a tech expert to fix it. Most of these Wi-Fi problems are caused by simple software settings, outdated firmware, or power-saving features that interfere with your network connection.

In this guide, you’ll learn how to fix Motorola Wi-Fi disconnecting frequently, with clear step-by-step methods that work on both Android 12, Android 13, and the latest Android 14/15-based My UX versions.

1. Check Your Wi-Fi Router and Network First

Before tweaking your phone, start by ruling out router or signal issues.

1. Restart your router and modem – Turn them off for 30 seconds and power them back on.

2. Move closer to the router – Weak signal strength can cause frequent disconnections.

3. Try another device – If another phone or laptop also disconnects, the problem is likely with your router, not your Motorola phone.

4. Change Wi-Fi frequency band – Motorola phones work better on 5GHz than 2.4GHz if your router supports dual-band.

   • Go to your router settings → Wireless settings → Disable Smart Connect and manually select 5GHz.

If the Wi-Fi is stable on other devices, the issue lies within your Motorola phone — continue below.

2. Forget and Reconnect to Your Wi-Fi Network

Sometimes, corrupted network settings cause the connection to drop repeatedly. A simple “Forget Network” refresh can fix this instantly.

Steps:

1. Open Settings › Network & Internet › Internet.

2. Tap your Wi-Fi network name.

3. Choose Forget.

4. Restart your phone.

5. Reconnect by selecting your Wi-Fi network again and re-entering the password.

📌 Tip: Avoid auto-filling old passwords or restoring Wi-Fi settings from backups, as this can reintroduce the same issue.

3. Disable Battery Optimization for Wi-Fi Services

Motorola’s Battery Saver and background management features can sometimes put the Wi-Fi service to sleep to save power.

To prevent this:

1. Go to Settings › Battery › Battery Saver.

2. Make sure it’s turned off.

3. Then, go to Settings › Apps › See all apps.

4. Find Settings Services or Wi-Fi (if listed).

5. Tap Battery › Don’t optimize.

This ensures that Wi-Fi remains active even when your phone is idle or the screen is off.

4. Turn Off Adaptive Connectivity (for Android 12+)

Motorola phones running Android 12 or later include Adaptive Connectivity, a smart feature that switches between mobile data and Wi-Fi to save battery and maintain stability. Unfortunately, it can cause frequent Wi-Fi drops when signal strength changes.

To disable it:

1. Open Settings › Network & Internet › Adaptive Connectivity.

2. Toggle the switch off.

Now, your phone will stay connected to Wi-Fi without switching automatically to mobile data.

5. Disable “Switch to Mobile Data” Option

Motorola’s Wi-Fi Assistant or “Smart Network Switch” automatically disconnects Wi-Fi and switches to mobile data when it detects slow speeds. While helpful on paper, it often causes constant disconnects.

To fix this:

1. Open Settings › Network & Internet › Internet.

2. Tap the gear icon next to your Wi-Fi network.

3. Turn Off the option:

   “Switch to mobile data when Wi-Fi Internet is slow.”

Now your phone will remain connected to Wi-Fi even if the connection weakens temporarily.

6. Reset Network Settings (Fixes Hidden Conflicts)

If Wi-Fi disconnects continue, it may be due to conflicting DNS or IP configurations. Resetting network settings clears all saved Wi-Fi, Bluetooth, and cellular settings to factory defaults.

Steps:

1. Go to Settings › System › Reset options.

2. Select Reset Wi-Fi, mobile & Bluetooth.

3. Confirm by tapping Reset settings.

4. Reboot your phone.

Afterward, reconnect to your Wi-Fi and test for stability.

7. Update Your Motorola Software and Security Patch

Outdated software can contain network-related bugs that cause random disconnections. Motorola regularly releases updates to fix Wi-Fi instability.

To update manually:

1. Go to Settings › System › Advanced › System update.

2. Tap Check for updates.

3. If available, download and install the latest version.

After updating, restart your phone and test your Wi-Fi again.

8. Clear Cache Partition (Hidden Temporary Fix)

Over time, cached system files may interfere with Wi-Fi functions. You can safely clear them without losing personal data.

How to do it:

1. Turn off your Motorola phone.

2. Hold Power + Volume Down together until the Bootloader appears.

3. Use the volume buttons to highlight Recovery mode, then press Power to select.

4. When you see the Android logo, hold Power and tap Volume Up once.

5. Navigate to Wipe cache partition → Confirm.

6. Select Reboot system now once done.

This clears outdated Wi-Fi caches and improves connection reliability.

9. Check for Interfering Apps or VPNs

Certain third-party apps — like VPNs, firewalls, or battery management tools — can disrupt Wi-Fi connectivity.

Steps to test:

1. Restart your phone in Safe Mode.

   • Hold Power button → Tap and hold Power off → Select Reboot to Safe Mode.

2. Use your Wi-Fi for a while in Safe Mode.

   • If the Wi-Fi stays connected, one of your apps is the culprit.

3. Exit Safe Mode and uninstall recently added apps one by one (especially security or VPN apps).

10. Adjust Wi-Fi Sleep Policy

Android includes a setting that determines whether Wi-Fi should stay on when the screen is off. If this setting is incorrect, your phone will drop Wi-Fi connections during standby.

To fix:

1. Open Settings › Wi-Fi › Wi-Fi Preferences.

2. Tap Advanced.

3. Find Keep Wi-Fi on during sleep → Set it to Always.

Now, your Motorola phone will maintain Wi-Fi connectivity even when idle.

11. Change DNS for a More Stable Connection

Sometimes your ISP’s DNS servers can be unreliable. Switching to Google or Cloudflare DNS can make Wi-Fi more stable.

Steps:

1. Go to Settings › Network & Internet › Internet.

2. Tap your Wi-Fi network → Advanced › Private DNS.

3. Select Private DNS provider hostname and enter:

   • dns.google (for Google DNS)

   • or 1dot1dot1dot1.cloudflare-dns.com (for Cloudflare DNS).

4. Tap Save and reconnect.

This helps eliminate DNS-related connection drops.

12. Factory Reset (Last Resort)

If you’ve tried all other solutions and your Motorola still disconnects from Wi-Fi, the final option is a factory reset.

Warning: This will erase all your data. Back up your files before proceeding.

Steps:

1. Go to Settings › System › Reset options.

2. Choose Erase all data (factory reset).

3. Confirm and wait for the phone to reboot.

After setup, reconnect to your Wi-Fi — in most cases, this resolves even the most stubborn connection bugs.

Bonus Tips to Keep Wi-Fi Stable on Motorola Devices

• Restart your phone once a week to clear temporary network bugs.

• Avoid using Wi-Fi extenders with weak backhaul connections.

• If using a VPN, enable “Split tunneling” to prevent Wi-Fi dropouts.

• Keep apps and firmware updated regularly.

• Disable Dual apps or Parallel apps features that may interfere with network permissions.

FAQs

Q1: Why does my Motorola keep disconnecting from Wi-Fi but other devices are fine?
➡️ The issue is likely software-related — caused by adaptive connectivity or battery optimization settings.

Q2: Does clearing cache partition delete my files?
➡️ No, it only removes temporary system files and is completely safe.

Q3: Why does Wi-Fi disconnect when my Motorola screen turns off?
➡️ Check the “Keep Wi-Fi on during sleep” setting and set it to Always.

Q4: Is this problem common in certain Motorola models?
➡️ Yes, some users report it more frequently in Moto G Power, Moto E7, and Moto Edge 20 devices — usually fixed via software updates.

Conclusion

Frequent Wi-Fi disconnections on Motorola phones are frustrating, but the fixes are usually simple. By following the steps above — from resetting network settings to disabling adaptive connectivity and clearing cache partitions — you can restore a stable and fast wireless connection in just a few minutes.

Whether you’re using a Moto G, Moto E, or Moto Edge, these methods ensure your device stays connected — so you can enjoy uninterrupted browsing, streaming, and productivity.